Cancellation & Order Modification

Please get in touch with us within 45 minutes of placing the order to modify or cancel your order. 

This includes any information regarding the order itself or the purchased product.

Ensure to provide your order number and the modification you would like to make, and we'll confirm once the modification has been made. Please note that any orders already packed or shipped cannot be modified or canceled and will revert to starting a return process.

 

FAQ; Why only 45 minutes?

We try and process the information as soon as possible by relaying it to the logistics team system so as to ensure the products get to you in a timely manner to meet the shipping time chosen.