Comfyorthopedic Shipping Policy
Shipping costs on comfyortopedic products vary based on the product due to differences in sizes and weights. We always do our best to ensure that our shipping process is fair-priced and fast. For shipping prices on specific products, follow the steps below.
How to easily calculate shipping costs on any product:
Step 1: Add the item to your cart.
Step 2: Enter your Country, Province/State & Postal/ZIP Code in the Shipping/mailing address area, and then click "Next".
Step 3.You will get a live automatic updated shipping cost from our partner carrier which might be FedEx or UPS depending on who has a better shipping rate at that moment.
For example: 14.95 for 2.2Lbs/1 Kg (standard shipping weight for one knee brace ) up to $17.37 for USA deliveries.
Is there Free Shipping ?
We do offer free standard ground shipping after a certain spend limit to certain destinations/ countries.
If urgency is needed we advise you to choose a faster shipping method.
How long will my comfyorthopedic product(s) take to arrive in US?
Orders with standard ground shipping will be delivered within 3-5 business days
Express shipping is also available and will take 2-3 Business Days for USA orders.
Estimated shipping and processing times?
Processing times:
In 24Hrs Monday - Friday USA ET. No weekend Processing
USA and Canada: 2 - 10 Business days
Oceania: 6 - 12days
Europe: 5 - 10 days
Latin America: 6 -8 days
Express shipping have same day order processing if order is placed before 1pm ET.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at team@comfyorthopedic.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control/ weather.
Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
STILL NEED ASSISTANCE?CONTACT US AT team@comfyorthopedic.com